FAQ
Q: How long does it take to receive my order?
We supply a wide-variety of netting products, including items that are prefabricated (ready-to-ship) and items that are custom-manufactured (requiring time through the fabrication line). Here is a general outline of what you can expect, and for further details please contact us for more specific information if needed:
NETTING ORDERS & CUSTOM NETTING PRODUCTIONS
All netting orders (placed via the ordering calculator) are produced per-invoice, and are all custom fabrications have mandatory production lead-times in order to be ready to ship. Production lead-times vary based on the amount of material, order features, current production queue, and seasonality.
Netting orders are completed for shipping as quickly as possible, and frequently depart on the shorter end of the estimated production lead-time. Phone or email inquiries regarding lead-times are accepted through the company contact page. Please note that business days are Monday-Friday (weekends and holidays do not count as production days).
Smaller or average volume orders of bulk netting (unbordered sections of mesh) are typically finished and ready to ship out within in 2-5 business days of your order being processed.
Higher volumes of bulk netting, as well as average orders of netting that has bordering added to the perimeter (rope border or webbing border) are typically completed and ready to ship out within 5-7 business days of your order being processed.
Larger scale netting orders, highly customized constructions, commercial volumes of material, and multiple quantity fabrications have fabrication lead-times that can be estimated per-invoice or quote, and can be 10+ business days to be completed and ready to ship. Depending on the current production queue, larger volume netting orders may take up to 3 working weeks (+/-) in some cases.
Examples of nets that may take a couple weeks to be ready would be about 2000+ square foot in area or larger. Netting orders of 4000+ square foot in area may be around the 3 week mark (+/-), depending on the current queue.
BATTING CAGE NETS & GOLF CAGE NETS
Batting cage nets and golf cage nets that are ordered through the online netting calculator are typically completed and ready to ship out within 5-10 business days of the order being processed. For enclosure netting orders of multiple quantities, larger volume sizing, or more customized production considerations the production lead-time can be 10+ business days from the order being processed (similar to the lead-time notes for larger sale netting orders).
STOCK INVENTORY & PREFABRICATED PRODUCTS
Any of our stock inventory products (prefabricated items) are generally processed and ready to ship out within 1-3 business days of your order. Larger quantity orders of stock inventory products may possibly take a couple days longer for packaging considerations.
- NOTE: many times invoices/orders will have a combination of products that are prefabricated and products that have production requirements. For instance, a combination of hardware items and a nylon netting panel; or some nylon barrier netting and a sports goal. Please keep in-mind that the prefabricated items will depart relatively immediately and arrive at your location first, followed by a second delivery for the products that need to go through the production queue.
- To view a detailed UPS map to estimate Ground Service arrival times to your location (once your particular order is finalized and prepared to depart), please see the Shipping Policy Page
Q: What is the difference between netting sizes/strengths?
The gauge of the netting (#12, #15, #21, #36, etc.) represents two things: the thickness of the twine and the breaking strength per twine. As you increase the gauge (#15 to #21 for example), you are increasing how thick each twine is and how much weight it takes to break the twine. Each individual netting selection listed on the Netting By Type page will provide product details regarding tensile ratings and mesh specifics.
Q: Is golf barrier netting the same as golf impact netting?
No. Golf barrier netting is a 1" mesh size and it cannot be used for direct impact of golf balls. It is used for long distance and large area use. Golf impact netting has a 3/4” mesh size or smaller and is designed to have golf balls driven right into it (which is why it is used as the impact panels in golf cages). Bottom line, barrier netting is used for protective barriers, impact netting is used for direct impact. Please note: if you are sourcing netting to drive/hit into as a close-range practice net, it is highly-recommended to reinforce the primary impact zone with a secondary layer of material. This is primarily due to the fact that the majority of impacts generally occur within a smaller central area of the net, resulting in a highly disproportionate amount of wear/abrasion in that zone. Consider going for a 5' X 5' section of #21 X 3/4" knotted nylon for your reinforcement mesh - and this will maximize the durability of your golf driving net.
Q: Can I order any size I want? What about batting cages and golf cages?
Netting panels are built to any dimensions you require from many of our available materials and options. A minimum billing height and width of 4' is required as well as 100 square foot minimum for custom nets. Batting cages and Golf cages can be built to any dimensions you require, as well as “stock”/most commonly found dimensions.
Q: What is the difference between diamond mesh and square mesh?
FYI: view this video about mesh pattern choices and rope bordering
Aesthetically, one looks like a succession of diamonds and the other looks like a succession of squares. The main difference between the two is that square mesh netting will naturally hang straight and to exact dimensions without a border installed. Diamond mesh has a lot more "stretch", and must be pulled into place for it to install into exact dimensions when it has no border installed. The reason for these differences is really just a matter of geometry: a square is all 90º angles, while a diamond can be distorted either completely vertically or horizontally. Basically, someone should consider purchasing non-bordered, diamond mesh netting only if they are seeking general bulk netting that requires the diamond shape (or, if the diamond is preferred). Otherwise, it is highly recommended for installation and ease of use to have a rope-border installed around the perimeter, or get a square mesh panel. Installation of diamond mesh netting that has no border can be very difficult to accomplish correctly and usually means much more time involved while working with the netting. There is additional information regarding mesh-shape on the website.
Q: Will batting cage netting contain golf balls?
No. Batting cages are built from 1-3/4” mesh netting which is much too large for golf ball impact. In order to hit golf balls inside a batting cage, you should order a separate panel made from 3/4” mesh netting to hang inside your cage. Or, we can price quote custom baseball/golf cage combinations or options.
Q: What kind of netting material do you supply netting products from?
Professional-style cages and custom netting panels/projects feature DuPont® type 66-728 knotted nylon. This is the strongest and highest quality sport netting available. 100% American made from the raw material to the end product. It has the best combination of strength, durability, abrasion resistance, and ease of use available on the market. Occasionally, HDPE netting options are seasonally available for both cages and "pre-cut" panels, but most especially for protection screens.
Here is a general informational summary of material characteristics for netting types we offer (when available):
Nylon: DuPont® type 66-728 nylon high tensile strength high abrasion resistance UV stabilized dyed black, twisted, knotted netting construction available in diamond or square mesh can be customized to any dimensions
PolyPro: polypropylene moderate tensile strength moderate abrasion resistance 4 units of UV stabilizer extruded black, braided, knotless netting construction available in square mesh with serged edge available in "set" dimensions
PE (HDPE): high density polyethylene moderate tensile strength moderate abrasion resistance UV stabilized extruded black, twisted, knotted netting construction available in square mesh with posi-lock rope edge available in "set" dimensions
When comparing batting/golf cage/netting sources, comparisons should be made regarding: netting material used (std. nylon, 66-728 nylon, HDPE, polypro, etc.) netting construction (twisted knotted, braided knotless, etc.) twine tensile strength mesh size used netting features (bonded, dipped, etc.) rope material used and size/strength (Dacron, PE, PolyPro, etc.) sewing material used (nylon, PE, etc.) cage features (impact nets, edges, tails, etc.) warranties sizing/customization options country of origin (materials & craftsmanship) physical weight
Q: Can I use hardballs with a pitching machine in your batting cages?
Yes. You can use any type of ball with a 2” diameter or larger in the cages and you can use a pitching machine as well.
Q: Do you provide installation services?
Our company does not supply installation services, as we specialize in the supply of the netting and related materials. However, it is extremely common for customers to have the netting panels sourced through our company and then have the installation quoted locally by a fencing contractor or netting-specific installation contractor. We cannot supply you with installation services or plans, but can certainly quote you and supply you with the netting products needed to apply within your finished structure or installation area.
Q: When do I need a rope-border installed on my netting panel?
For the most installation options and ease of use, get a border installed. You do not need one if you are looking for raw netting only, if you are going to be making modifications (cutting), or if you are getting square mesh netting that requires no special installation.
Q: Do the batting cages come with frames?
Batting cages that we supply are for the batting cage nets themselves, we offer a Batting Cage Suspension Kit for tensioned cable installations. Another option is a conventional frame construction features vertical steel poles (about 2-3/8" diameter) and horizontal cross members (1-3/8" steel tubing), built into upside-down "U" shapes. Basically, fencing supplies. These "U" structures are placed about 10'-15' apart, and then the netting is hoisted up into the frame corners using something like sections of rope. This is a pretty 'conventional' way to install a cage. The prices for these items will depend on your local market.
There is a more refined approach known as the cable suspension method. You can simply install 3 cables between sets of poles (about 4" poles), and then clip the netting to the suspended cables. There is additional information regarding cable suspension and materials on the website.
Q: What is the return/exchange policy on purchases?
Since there is a mix of customized and "stock" netting products, some items are not returnable, while some are. It is highly recommended to be familiar with the return policy and contact us prior to purchasing if you have questions.
Q: Do you have specification sheets available for the different netting and mesh products you supply?
Yes - we do have the specification sheets for each of the types of netting options used for custom productions, and they are conveniently posted online for reference if needed. Specification sheets provide details regarding mesh construction, twine characteristics, and other pertinent information regarding a particular netting product. Since specification information primarily pertains to how the netting is factory manufactured, there are some notations about mesh depth/length that are specific to the fabrication of the material directly off the loom (and may not be applicable to finished cut-and-sewn product). Here are the links to the specification sheets for each netting selection:
#15 X 3/4" Twisted-Knotted Nylon Netting
#21 X 3/4" Twisted-Knotted Nylon Netting
#12 X 1" Twisted-Knotted Nylon Netting
#18 X 1" Twisted-Knotted Nylon Netting
#12 X 1-3/4" Twisted-Knotted Nylon Netting
#21 X 1-3/4" Twisted-Knotted Nylon Netting
#36 X 1-3/4" Twisted-Knotted Nylon Netting
#72 X 1-3/4" Twisted-Knotted Nylon Netting
#15 X 4" Twisted-Knotted Nylon Netting
#30 X 4" Twisted-Knotted Nylon Netting
#36 X 4" Twisted-Knotted Nylon Netting
210d/80 X 1" Braided-Knotless Netting
210d/120 X 2" Braided-Knotless Netting
#12 X 1-1/2" Twisted-Knotted Kevlar Netting
#18 X 1-3/4" Twisted-Knotted HMWPE Netting
1/4" Polyester Debris Fabric Netting
HDPE 50% Shade Cloth Netting
Q: Do you accept photos of our installation to be posted on your website?
Absolutely! We encourage customers to send photos, either electronically or by mail, of their netting installations to be posted on the website. This provides a great opportunity for you to get a little free publicity if you are an organization, and some notoriety for individuals. Of course, more visuals are helpful to everyone involved in e-commerce, especially customers doing product research.